Knowledge Base Demo

Self service

FAQ surfaces that deflect repetitive tickets

Blend knowledge cards, suggested prompts, and resolution snippets into one polished public help page.

61%
Resolved in KB
18
Articles
Billing
Top issue
Explore this premium demo:
Knowledge hub

Self-service surface that feels designed, not dumped

Use seeded FAQ, article cards, and prompt-led navigation so the knowledge experience feels premium and connected to the live widget.

Search-ledPrompt suggestionsFAQ cardsEscalation CTA
Launch deckPremium demo surface

Designed to sell the plugin before live store data is connected.

Conversion stackHero · Cards · CTA

Structured to feel like a polished premium experience instead of a placeholder document.

Fast answer lanes

Group the help center by shipping, onboarding, billing, and implementation so the page feels alive immediately.

Deflection with confidence

Suggested prompts and answer evidence make self-service feel trustworthy instead of shallow.

Always route back to chat

Knowledge is connected to the widget and operator flow instead of becoming a dead-end FAQ page.

Does the widget include canned replies?

The demo shows the structure and positioning for them even before live integration.

Live supportAI-first support widgetFast answer • human handoff • demo-ready
ORION AI

Welcome back. Tell us whether you need support, billing help, or a sales walkthrough.

Where is my order?Can I update my billing email?I need help choosing the right plan.
Visitor

I need pricing guidance and a quick answer about implementation time.

ORION AI

I can route you to the right team, suggest the best plan, and show a migration checklist before we bring in an operator.

SHOW

Top answers

Featured articles for the highest-volume questions.

SHOW

Suggested prompts

Users can jump straight into the live widget with context.

SHOW

Escalate smartly

Deflection first, human help when needed.

  • FAQ accordion
  • Prompt chips
  • Escalation CTA